The articles in the Help Center and videos in the Learning Library are based on the default setup of ChildPlus and assume full security access to all platforms, modules, features and fields. If you cannot find or access a feature referenced in an article, be aware that your agency's specific customization of ChildPlus determines:
Contact your ChildPlus administrator to verify your security access and the availability of a feature referenced in an article.
If you are a ChildPlus administrator and need to configure security access or turn on a feature, see User Security Groups or contact us for additional assistance.
The Help Center is continually updated to reflect the current version of ChildPlus. Ensure that you are using the latest version of ChildPlus and referencing an article for the appropriate ChildPlus platform. Instructions for modules often differ between ChildPlus Online and ChildPlus Desktop and are unique for the Attendance App.
ChildPlus administrators can use User Security Groups to set up groups with designated access privileges to modules, windows and functions in ChildPlus. Once you have set up User Security Groups, you can assign users to them. Any users assigned to these groups will automatically be granted the same access privileges as their group assignments.
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